Terms of Service

1. What TAXSEV is

TAXSEV is a marketplace that connects customers with independent finance and tax experts ("experts") for tax filing, GST, business registration, and other compliance services. TAXSEV facilitates the booking, payment, and communication for these services; the professional advice, filings, and work product are provided by the expert in their own independent professional capacity, not by TAXSEV.

2. Eligibility and your account

You must be at least 18 years old and capable of entering a binding contract to use TAXSEV. You're responsible for the accuracy of the information you provide and for keeping your account credentials secure. You agree not to share your account with anyone else or misrepresent your identity.

3. Bookings and payment

Prices are shown before you confirm a booking and include applicable GST. Payment is collected at the time of booking through our payment processor. Once a booking is confirmed, the assigned expert is notified and the service proceeds according to the scope described for that service on the platform.

4. Cancellations and refunds

Cancellation and refund eligibility are governed by our Refund Policy, which forms part of these Terms.

5. Documents you upload

When a service requires it, you may be asked to upload documents for the expert assigned to your booking to review. You're responsible for the accuracy, authenticity, and completeness of documents you upload, and for having the right to share them. All documents must be uploaded and shared with your assigned expert exclusively through TAXSEV's document and chat systems. Do not send documents directly by email, WhatsApp, or any other channel outside the platform. TAXSEV is not responsible for, and this policy does not cover, anything shared outside the platform. Our handling of documents shared through the platform is described in our Privacy Policy.

6. Accuracy of your information and financial discrepancies

You are solely responsible for the accuracy, authenticity, and legality of every document and piece of information you submit for a booking, and you must not hide, alter, or forge any document or data used to deliver a tax, compliance, or other financial service. TAXSEV is only a technology platform. It does not independently verify what you submit, and is not liable for any financial discrepancy, regulatory issue, penalty, or loss that arises because information or documents you provided were incomplete, inaccurate, concealed, or falsified. Submitting false or forged information may also lead to suspension or termination of your account, as described below.

7. Your responsibilities

• Provide accurate, complete, and unaltered information and documents for the service you've booked, and never hide, modify, or forge any document or data used to deliver it;
• Share documents with your assigned expert only through TAXSEV's platform, never by personal email, WhatsApp, or any other outside channel;
• Attend scheduled calls and respond to document requests in a timely way;
• Use the platform, and communicate with experts and support, respectfully and lawfully; and
• Not attempt to circumvent the platform to transact with an expert directly for a service first arranged through TAXSEV, or to disrupt the platform's operation.

8. Independent professional responsibility

Every expert on TAXSEV is verified before they can accept bookings, but the professional advice, filings, and other work they provide are rendered in their individual professional capacity. TAXSEV is not a professional services firm and does not itself provide tax, legal, or financial advice. We're the platform that connects you with someone who does. Each expert is solely responsible for the accuracy of the advice, computations, filings, and other details they submit on a client's behalf, including any consequence arising from their own error or omission. TAXSEV is not liable for incorrect details filed, or advice given, by an expert.

9. Intellectual property

The TAXSEV name, logo, and platform are owned by Nowfillit Technologies Private Limited. You may not copy, modify, or use them without our written permission.

10. Suspension and termination

We may suspend or terminate your access to TAXSEV if you violate these Terms, provide false, altered, or forged information or documents, or misuse the platform. You may stop using TAXSEV and request account deletion at any time, as described in our Privacy Policy.

11. Disclaimers and limitation of liability

TAXSEV is provided "as is." While we verify experts before they can accept bookings, we don't guarantee the outcome of any service, filing, or piece of advice. That responsibility sits with the expert who provided it. To the extent permitted by law, TAXSEV's liability for any claim relating to the platform is limited to the amount you paid for the booking giving rise to the claim.

12. Changes to these Terms

We may update these Terms from time to time. We'll update the "Last updated" date above when we do, and for material changes we'll make a reasonable effort to notify you directly.

13. Governing law

These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Bhopal, Madhya Pradesh.

14. Contact

Questions about these Terms? See our Contact page.