Last updated: 20 July 2026
This Refund, Cancellation & Rescheduling Policy ("Policy") forms part of TAXSEV's Terms of Service and applies to every booking made through the platform, operated by Nowfillit Technologies Private Limited ("TAXSEV", "we", "us"). By completing payment for a booking, you agree to this Policy.
Payments made on TAXSEV are final and non-refundable. No refund is given for, among other things: a change of mind after payment; dissatisfaction with an expert's professional opinion; delay by a government authority; rejection or objection raised by a regulatory body; documents you submitted being incorrect, incomplete, or otherwise unusable; failing to respond to your assigned expert; or simply not using a service you've booked. Once payment is successfully processed, the booking is confirmed, the platform's facilitation fee is considered earned, and the assigned expert may begin work immediately.
Bookings, filings, registrations, and other engagements made through TAXSEV cannot be cancelled once payment is confirmed, regardless of whether the assigned expert has already reviewed your documents, begun a filing, or not yet started at all.
Scheduled calls and advisory sessions cannot be rescheduled. If you're unavailable at the confirmed time, miss the session, or don't respond during the booked slot, the session is treated as delivered and closed, and no alternative slot will be offered.
Statutory fees, filing charges, and other third-party payments collected as part of a booking are non-refundable. TAXSEV does not control government approval timelines, regulatory outcomes, portal or filing-system issues, or an authority's final decision, and no refund arises from any of these.
A limited exception applies only where: you were charged twice for the same booking due to a technical error, or a payment was deducted but no booking was created because of a system failure. To claim this exception, report the issue within 48 hours of the transaction; it will be verified internally, and, if confirmed, refunded within 7–10 business days. Delays caused by your bank, UPI provider, or the payment gateway are outside TAXSEV's control. This exception does not extend to a valid, successfully created booking.
As explained in our Terms of Service, TAXSEV is a technology platform that connects you with independent finance and tax experts. It does not itself render professional services and does not guarantee any outcome. Dissatisfaction with advice given, a regulatory rejection, or a business result is accordingly not grounds for a refund.
Filing a payment dispute or chargeback without first contacting our support team may result in suspension or termination of your account and recovery action against you. A refund claim made on false grounds is treated as misuse of the platform.
By completing payment for a booking, you confirm that you've read and understood this Policy, that you agree to its no-refund, no-cancellation, and no-rescheduling terms, and that you accept services on TAXSEV as process-driven and expert-led, with the outcome not guaranteed by the platform.
This Policy is governed by the laws of India, and courts in Bhopal, Madhya Pradesh have exclusive jurisdiction over any dispute arising from it.
To report a duplicate payment or a payment deducted without a booking being created, contact us at support@taxsev.com with your booking ID and transaction details, or reach out through our Contact page.